Dr Contracture customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
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Contact details
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What information we collect, use, and why
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Lawful bases and data protection rights
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Where we get personal information from
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How long we keep information
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Who we share information with
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How to complain
Contact details
Email: connect@drcontracture.org
What information we collect, use, and why
We collect or use the following personal information for research or archiving purposes:
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Names and contact details
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Records of consent, where appropriate
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Health information
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We collect or use the following personal information to inform the direction of the organisation and help us improve awareness and support for people with burn contractures:
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Names and contact details
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Gender
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Photographs or video recordings
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Health information (including medical conditions, test results, allergies, medical requirements and medical history)
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Information about care needs (including disabilities, home conditions, dietary requirements and general care provisions)
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Information about work, home and living conditions
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Information about support requirements
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Information about lifestyle, interests or personal history
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Records of consent, where appropriate
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
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Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
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Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
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Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
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Your right to erasure - You have the right to ask us to delete your personal information. You can read more about this right here.
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Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
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Your right to object to processing - You have the right to object to the processing of your personal data. You can read more about this right here.
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Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information for research or archiving purposes are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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We're collecting or using the information to improve awareness, understanding, research and support for people with burn contractures. This will help us to achieve our goal of reducing the suffering caused by burn contractures.
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Our lawful bases for collecting or using personal information to inform the direction of the organisation and help us improve awareness and support for people with burn contractures are:
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Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
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• Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
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We're collecting or using the information to improve awareness, understanding, research and support for people with burn contractures. This will help us to achieve our goal of reducing the suffering caused by burn contractures.
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Where we get personal information from
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Directly from you
How long we keep information
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Your personal data will be kept for no longer than is necessary for the purpose it was collected for. We collect only the minimal amount of data required, and any personal data that is no longer needed is disposed of in a secure manner.
WHO WE SHARE INFORMATION WITH
Data processors
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Wix
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This data processor does the following activities for us: Website builder
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Others we share personal information with
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Publicly on our website, social media or other marketing and information media only with your consent
how to complain
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If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
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The ICO’s address:
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Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
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Helpline number: 0303 123 1113
last updated
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21 August 2024